promoting health and human rights |
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Chapter 7
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7.1 Assessing needsWhat is the situation?
Needs assessment helps to ensure that a project responds to needs in a relevant and appropriate way. It consists of gathering information (baseline data) before planning the project. How to best carry out a needs assessment depends to a large extent on who is doing it and why. For example, a needs assessment may be required to provide information for a funding application, to recommend action for existing local services or a health authority, to establish a new initiative or extend an existing one. Sometimes existing services are well placed to carry out a needs assessment. For example, existing clinics and NGOs already have knowledge and expertise, and contacts which they can use to gather information. Agencies without existing contacts and experience need to develop local community links before beginning a needs assessment. Sometimes external consultants with experience of setting up sex work projects can be helpful. Sex worker participation The participation of sex workers is essential for a needs assessment to be meaningful. Generally, the earlier sex workers become involved, the more useful the result will be. Projects need to be flexible to allow sex workers to participate. For example, sex workers may need training to conduct interviews or participate in planning committees. Times and places or meetings need to be convenient fo sex workers. The style of meetings must not be alienating. For example, project management jargon should be minimalised and explained. Even very technical discussions can be accessible to observers. Setting the scope It is important to set the scope of a needs assessment so that the information gathered answers key questions. For example:
The answers to these questions will help identify what type of activities are most appropriate. The first step in planning a needs assessment is to decide the "big questions", that is, those which underlie the purpose of the needs assessment. Then divide each of the "big questions" into a number of smaller ones. For example, to answer a big question like this: Is a health intervention necessary in this area? Ask some smaller ones like these:
To answer these big questions:
and more smaller questions:
The process continues until a question emerges that can be answered. For example, to answer: Would peer education be appropriate? Ask:
Then
Who should be involved?This needs assessment needs to involve a range of people. Sex workers
Clients
Influencers
There are a range of people who have an important influence on how the sex industry is conducted. Only the most informal sex work does not involve "influencers". Some business managers are helpful while others are not. Some local business people and even police are helpful, while some obstruct the objectives of health projects. People who perform different tasks in the sex industry can be grouped in various ways. Groupings should be used to prejudge them according to stereotypes or moral values. Some examples are: Private influencers
Business influencers
Professional influencers
Wider community
What are the sexual health needs?
What sexual services are practised?
How is sex work organised?Arrangement
Location
Working conditions
What STD services are used?
Do services and projects already exist?
What policies do services have?
What is the legal context?
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7.2 Assessment techniquesGathering existing informationInformation about sex work and the HIV/STD situation, and the social, economic, cultural, religious and legal contexts in which sex work occurs, may be collected from:
Collecting new informationThe first section in this chapter outlined suggested key questions which might be used to investigate the local sex industry. Using informal methods of gathering information about stigmatised and intimate behaviours, such as observation and key informant interview, (with those who are knowledgeable "insiders") are usually more effective than formal surveys. It is extremely useful to train sex workers themselves as interviewers and observers.
Mapping It can be very he|pful to produce a "map" of the local sex industry, based on existing maps of the area in which the work is being planned, to identify key issues for the project to address. Sex workers often know a great deal about sex work in the area and can be important sources of information for mapping. A map could show:
As with any documentation of commercial sexual activities it is essential to prevent any misuse of such a map. The map should be treated as confidential. Estimating population size It is useful to have some idea, however approximate, of the size of the target group. This helps in identifying activities and locations for your work and in setting targets. Preliminary estimates are often too low, as they are likely to be based on the more visible forms and locations of the sex industry, and may not take into account either the amount of clandestine sex work (e.g. male or transgender sex workers) or the impact of migration. However, estimates can always be revised as the project develops. In any country, there are usually female and male sex workers. In some countries there are also transgender sex workers. There are usually more female than male, but very rarely are there no male sex workers. Male and transgender sex workers tend to work in all the same ways as females but in different locations. Adult and adolescent sex workers may be working separately and have different needs (young people are more likely to provide sexual services informally or occasionally street youth who trade sex for food or a place to sleep, for example). Counting sex workers and clients is an important feature of needs assessment, although the result is unlikely to be exact and does not need to be. Some forms of sex work are easily observable while others are not. To estimate the size of a commercial sex market which includes closed clubs, bars and private homes, researchers must have access to basic information which can only be provided by "insiders". There is a case for beginning pilot services while gathering information on which to base a long-term strategy. Estimating the number of clients can be dealt with similarly. A survey with sex workers and interviews of a random sample of each category of sex worker could help determine how many clients there are on a typical night, types of clients and how many visits clients make per week or per month. Surveys and interviews with sex workers could also show how many clients are casual (new to them), how many are seen regularly, how many are frequent clients (even if new to them personally) and how many are rare clients. Again, this approach may be more successful once some level of service has been started and contact with sex workers established.
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7.3 Project planning and designMaking sense of the problemsEvery project needs a clear vision of how to solve the main problems identified in the needs assessment. It can be useful to write each individual problem on a card. Take each card and ask, "What causes this problem?" Write the answer on a second card, and place it underneath the first. Go through the problems in this way until they have each been linked to a cause. Turning problems into objectivesThe next step is to imagine an ideal situation which would resolve the problems you have identified. Summarise this situation, for example, "Sex workers and others are able to work in safe, health promoting conditions." This becomes the overall goal or aim of your project. However, your project probably won't achieve this alone, so it is important to state clearly how your project will contribute to this overall goal. The steps towards achieving your goal are your objectives. For example, your needs assessment might identify a pressing need to provide sexual health services for sex workers. Objectives need to be specific, measurable, achievable, relevant and time-limited (SMART). The objective to provide health services would state how many clinics would provide what services to what standard, how many peer educators or outreach workers would promote the service and the number of workshops or training sessions that would be held all within a specified time period. ActivitiesTo achieve each objective requires about three or four key activities. These state what the project staff will actually do. Each activity needs to have a defined set of targets or results such as how many clinics will be established, what equipment secured, what materials purchased or produced, how many staff recruited and trained etc. Measuring changeIndicators need to be established for each activity to enable you to see if it is being carried out as planned and helping to achieve the objective. Indicators enable you to see if you are reaching your targets. Indicators are very useful for assessing the performance of the project and are essential in monitoring and evaluation (see next section). Indicators should be worded in terms of quantity (numbers of people, infections, services, materials etc.), quality (to what standard) and time (by what date). Consider how this information will be collected and documented and ensure that project staff have the skills and resources to do this. Identifying assumptionsIt is important to identify any assumptions you are making. For example, you may be assuming that the level of police activity remains low, but what would happen to your project if it suddenly increased? If this is a real possibility you may need to include a relevant activity. |
7.4 Monitoring and evaluationIs the project working?
There are many reasons to monitor and evaluate projects. Monitoring and evaluation takes place throughout the project and enables regular reports to be produced. Special purpose evaluations, or reviews, take place less regularly. Some are conducted internally and some involve external evaluators. Evaluation methods vary considerably and can include complex scientific measures as well as simple information gathering and analysis. Monitoring and evaluation aim to answer key questions about two aspects of the project the process and the impact. Key questions are:
Evaluation is an integral part of a project. The evaluation process must be developed before a project is implemented so thad activities can be monitored throughout the period. It is a mistake to conduct a project and "do the evaluation" later. Sometimes evaluation is seen by project staff as a burdensome, intrusive or even threatening task. This is particularly so if the evaluation is seen as serving external needs. Evaluation developed with the participation of staff, volunteers and service users and seen by them to respond to their needs, is likely to be more effective and less difficult to implement. Health professionals and policy makers recognise that health education, especially HIV prevention, can be hard to evaluate. The impact of the project can be difficult to measure in isolation from other factors. For example, it is difficult to know if condom use has increased as a result of a targeted intervention directed at sex workers, or as part of a general education campaign which has reached both sex workers and clients. Likewise, it is difficult to measure the extent to which peer education has reached those who would not otherwise have had access to health information.
Evaluation should:
MonitoringMonitoring means regularly gathering information about the project's activities from the start to find out whether work is being carried out as planned and whether there are any reasons to change the goal, objectives or activities. Information is collected from, for example, service users, clients, health care workers, and other participants. Monitoring looks at the "reach" of the project (what percentage of its potential target group it is reaching) and includes qualitative information, such as the number of new contacts made, the number of condoms distributed or requested, and number of clinic visits or referrals made. It is important that monitoring is an integrated, ongoing activity. Minutes of meetings, staff journals, newsletters and field notes should be routinely collected for analysis. Recording systems, such as forms and checklists, should be clear and well designed, and staff should be trained in their use. Start at the beginning
Effective monitoring and evaluation begins by setting measurable objectives at the outset. Progress can be monitored by asking questions. The measures used for monitoring progress are called indicators and these help to keep track of what the project is doing (and not doing) and where it is going. Smaller questions can indicate the answers to the bigger ones. A common big question, is: "Has the project reduced the transmission of HIV and STDs to and from sex workers?" It is usually neither possible nor appropriate to answer this by asking how many sex workers have HIV or an STD, partly because baseline data does not exist. However, using smaller questions provides indicators whihchcan help to answer the big question. For example:
Types of evaluationProcess evaluation Process evaluation focuses upon how the project is implemented. It considers aspects such as:
Impact evaluation
Impact evaluation considers measurable changes over time, for example, beliefs and attitudes, behaviour, practices, and policies. These changes need to be related to the activities of the project and not to another intervention or influence. Impact evaluation requires the collection of appropriate baseline data, relatively early in the project and follow-up data at regular intervals during the life of the project (e.g. every six to 12 months). Measurable changes might include:
Qualitative evaluation Qualitative evaluation compliments quantative information to provide a fuller picture of the project. Qualitative information can be gathered from sources including focus group discussions, diaries, suggestion/complaint books, individua| interviews, and records of events, such as stories, pictures and simple questionnaires which allow people to express their views. Information about improvements in the quality of life of those who use a service can be used in training or written reports to funders and can be shared among staff and service users. Qualitative information is not necessarily converted to statistics but may be presented in as summarised text or individual anecdotes.
Refining the project Evaluation may identify gaps and problems, and highlight opportunities to address these. For example, an evaluation might show a series of positive results about safe sex in the workplace but no corresponding decline in STD rates. Strategies to address safe sex behaviour with private partners might be increased. Evaluation is often an ongoing process and strategies may need to be changed as information emerges. Expansion Once a project is working reasonably smoothly and effectively, its scope can be expanded. It can expand its target audiences (e.g. to include clients or influencers), its location or geographical reach, or introduce more ambitious work. Expansion should not happen too rapidly or too early because it can stretch resources or take away the original focus. Replication The experiences gained by established projects should be shared with others involved in similar areas of work. For example:
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7.5 Project planning: an exerciseBelow is an example of a needs assessment report You can use this for an exercise in designing a project. Guidelines on the activity This exercise will be more useful and enjoyable if carried out in a small group. First, hand out copies of the needs assessment and ask everyone to read it.
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Created: March 24, 1999 Last modified: January 2, 2006 |
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Network of Sex Work Projects Email: secretariat@nswp.org |